Product warranties

Create a product warranty certificate

A product warranty certificate gives the customer one clear record of the covered product, the length of the promise, and what to do if something goes wrong. Use it for goods you sell, make, install, or supply.

Create your product warranty

Fictitious example

Example product warranty

This fictitious example shows how the main details can fit together. Replace every detail and promise with your own.

Issued by: Harbor Camera Co.
Customer: Jordan Lee
Warranty number: HC-20481
Product: Atlas A7 camera · Serial AC20481
Issue date: September 4, 2026
Warranty period: 24 months from the purchase date

Example terms

Covers manufacturing defects during normal use. If a covered defect is confirmed, Harbor Camera Co. will repair or replace the product. Accidental damage, liquid damage, and unauthorized repairs are not covered. Contact the business with the warranty number and proof of purchase to request help.

Practical fields to consider

A useful certificate connects the promise to one exact sale and explains the coverage in language the customer can follow.

Customer name and a warranty or order number
Product name, model, serial number, or another clear identifier
Purchase or issue date and the length of coverage
What is covered and what is not covered
What the customer should do to request help
The repair, replacement, refund, or other remedy you offer
Your business name and contact details

Common mistakes to avoid

The certificate should answer the questions a customer is most likely to ask without relying on a separate conversation.

Naming a warranty period without saying when it starts
Describing the product too broadly to identify the covered item
Promising repair or replacement without explaining who decides
Leaving out the steps or contact details for requesting help
Using exclusions that conflict with the sale or local consumer law
Forgetting to keep a copy that matches the customer’s certificate

Before you download

Check that a customer can match the certificate to the exact product and understand both the time limit and the claim process. Keep your wording consistent with your sales terms and local consumer law.

Ready to make yours?

Create your product warranty